Privacy Policy

Restoration Materials is committed to ensuring that your privacy is treated with respect and your data remains protected.  This privacy policy sets out what personal information we collect, why we collect it, how we use it, and how we keep it secure.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What We Collect
Name,  Email Address,  Phone Numbers,  Billing & Delivery Address,  Organization Name
What We Do With The Information We Gather
Order processing, queries and tracking  :
When you place an order through the website, the information sent securely (using https) is saved on the website backend, and our customer service team are notified of your order, along with your name, address and delivery details.  All of which is properly protected behind firewalls and anti virus software.  When your order is ready, the delivery information is passed to our courier – DHL or Royal Mail.  Any printed documents are subsequently filed and locked away.
Payment is outsourced to payment service providers such as Paypal or Worldpay.  Transactions occur on their systems, not ours.
Marketing
We do not use your information for marketing purposes or disclose any of your data to any third party, with the exception of chosen delivery mentioned.
Analytics
We use Google Analytics to ensure we are improving our website.  We collect geolocation data along with how long you spend on a page and how you use the website.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  Overall cookies help us provide you with a better website.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  You can choose to accept or decline cookes.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.
Security
We are committed to ensuring that your information is secure.  In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.      

 

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